Job Description
Sales Support Coordinator
Location – Gloucester
Salary: £23000 per annum pro rata as this is a 12 month fixed term contract
Immediate start available for progressive international company
Working as part of the Commercial Department, the Sales Support team acts as the single point of administration and validation of the documentation and electronic records for all customer quotes, orders and contracts for UK wide business resulting from orders, re-grades and cancellations.
Typical duties will include:-
Generate order paperwork and related customer facing documentation to support the sales’ customer engagement process.
Support sales and customers in sending and receiving all documentation to and from customer and to work directly with customers where documentation is delayed, incomplete or inaccurate to ensure minimal delays in order processing.
Ensure all documentation relating to a sale is correct, specifically; product information, pricing details, discounts, upgrade and re-grade information, to ensure the implementation team is able to process the customer’s order accurately.
Application of authorised discounts within the pricing tools.
Responsible for ensuring that customer information is correctly represented within all relevant systems.
Provide updates to sales teams on any change in process and systems as required, and training for new starters.
Essential Skills:
Excellent communication and prioritisation skills, with proven ability to manage and prioritise multiple activities, without direct supervision in a fast-paced environment with tight deadlines.
Able to demonstrate coordination and resolution of complex issues.
Highly motivated, team player with a positive outlook and can-do attitude
Good working knowledge of MS Office applications
Interviews are being held immediately, if you are interested apply now!
Enjoy Recruitment Group / Creative Mettle – acting as an Employment Agency in relation to this vacancy.
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